Working in the Food Relief Sector can be stressful, with workers potentially exposed to challenging situations with visitors who may be experiencing hardship.

Keystone Australia and VolunteeringACT has prepared a de-escalation training for the Food Relief Sector.

This training is available to food relief sector staff and volunteers and is not aimed at the general public.

Useful links – 

• Download the training notes
• Download the training multiple question quiz
• Download the training multiple question quiz answers
• Download the de-escalation template

If you have any questions or concerns, please contact us at info@volunteeringact.org.au or call 02 6251 4060.