Introduction

The National Standards for Volunteer Involvement are a best practice framework to guide volunteer involvement.

They are an essential resource for all organisations and groups that engage volunteers.

The Standards were recently refreshed in 2024, in consultation with the Australian volunteering sector. They are a benchmark to strategically position organisations to attract, engage, recruit and retain volunteers.

There are 8 standards addressing the key areas of volunteer involvement:

1. Volunteering is embedded in leadership, governance and culture
2. Volunteer participation is championed and modelled
3. Volunteer roles are meaningful and tailored
4. Recruitment is equitable and diversity is valued
5. Volunteers are supported and developed
6. Volunteer safety and wellbeing is protected
7. Volunteers are recognised
8. Policies and practices are continuously improved

Resources

Accreditation

It is possible to achieve accreditation for achieving the National Standards for Volunteer Involvement and be endorsed as an Exemplary Volunteer Involving Organisation [EVIO].

This process includes:

1. An assessment of relevant documentation
2. A review conducted directly with volunteers to verify their experience, awareness and knowledge.

Click here to find out more about accreditation  

If you have any questions about the accreditation, please email us at membership@volunteeringact.org.au

Training